ProcessFlows Outsourcing is inviting you to a Breakfast Briefing in London to explore the benefits of Nearshoring

Evaluate Outsourcing – June 2019

Evaluate Outsourcing This June Nearshore outsourcing is a fantastic way to grow your business operations cost-effectively, leveraging access to a strong multilingual talent pool at a fraction of the price of hiring at home. ProcessFlows doubled in size after relocating our Customer Service and Back Office operations to Sofia, and we have been helping startups and SMEs do the same since …

evaluate nearshore outsourcing in Bulgaria with ProcessFlows Outsourcing

Evaluate Outsourcing – Spring Event 2019

Join Us in Sofia in March Nearshore outsourcing is a fantastic way to grow your business operations cost-effectively, leveraging access to a strong multilingual talent pool at a fraction of the price of hiring at home. ProcessFlows doubled in size after relocating our Customer Service and Back Office operations to Sofia, and we have been helping startups and SMEs do the …

5 Tell-Tale Signs You Need to Start Outsourcing with ProcessFlows

5 Tell-Tale Signs that You Need to Start Outsourcing

1. Day-to-Day Workload Is Piling Up   It is always unsettling when your existing team cannot handle the daily workload and everyday tasks start piling up in the backlog. It may be that your administration department has been overloaded with bookkeeping tasks or your marketing department cannot come up with fresh ideas because they are too busy coping with activities …

sofia as an nearshore outsourcing destination

7 Reasons Why Sofia is the Hottest Nearshore Outsourcing Destination in Eastern Europe Right Now

In recent years, most Eastern European countries have been developing their infrastructure and business climate in order to attract more foreign investments. One location in particular, Sofia – the capital of Bulgaria, has unsurprisingly turned into a superstar nearshore outsourcing destination for the below reasons.   Availability of Technical Expertise   Sofia has a vibrant IT community that attracts exceptional …

five benefits to outsourcing customer service

5 Unexpected Benefits of Outsourcing Customer Support

It is fair to say that customers today expect a higher level of service than they did just a couple of years ago. With easier access to information than ever before, clients are more informed and very quick to switch providers should they feel even slightly dissatisfied or neglected.   Higher service levels are required to satisfy customers’ demands as ...
processflows outsourcing vs hiring in house blog post

Outsourcing vs Hiring In-house

Should you consider outsourcing or hire in-house? That is a question a lot of business leaders of fast-growing organisations ask themselves. Both options have advantages and disadvantages, which we will explore in this article.   Hiring In-house   If you have a constant need for more resource to support your main business activity, the most natural way to scale up ...
nearshore outsourcing dedicated team model

Why Dedicated Teams Are a Good Way to Outsource

The dedicated team is a great way to add-in much needed resource and expertise when you anticipate an increased workload to your existing business. Done right, it is a long-lasting strategic cooperation with a service partner that will help you grow your company in line with your most ambitious business goals.   No need to do recruitment or hiring   ...
avoid outsourcing disappointment

How to Avoid Outsourcing Disappointment

Outsourcing can be one of the best business decisions you will ever take. Cutting costs and reducing stress for your employees can yield exponential rate of growth for your company.   Identify your current challenges   Outsourcing is about making things more efficient. If you have a clear idea of what your biggest challenges are, then chances are that you ...
outsourced customer service in Bulgaria

What are the Benefits of Offshore Outsourcing to Bulgaria?

Bulgaria is one of the most popular nearshore outsourcing destinations in Eastern Europe and for good reasons. Whether you are looking for an outsourced call centre operation, or an extended development team, the cost-effective landscape of Bulgaria is perfect.   One of the biggest advantages of Bulgaria over other nearshoring and offshoring outsourcing destinations is the ready availability of highly ...
Nearshore Outsourcing in Bulgaria - Call Center

Best Nearshore Outsourcing Destinations – Bulgaria vs Ukraine

The practice of outsourcing business operations to a trusted Nearshore location has been growing in popularity as a way to access a bigger talent pool, tackle market challenges and adopt advancements in technology.   As a decision bearing a high degree of importance, choosing a suitable and reliable outsourcing location is crucial.   Nearshoring, which in the geographical context of ...